Our Story

Alterna is not only a company committed to the Latino community, we are a company founded by Latinos. We have spent several years developing the Alterna Program supported by a prepaid reloadable debit card product that addresses the needs of unbanked, underbanked and low income Latino immigrants in the United States.

The Alterna Program is designed to help the Latino immigrant community transition into U.S. society, particularly with regard to personal financial management and by offering services that provide greater security, opportunity and savings. To help us provide a superior product and to realize the full potential of the Alterna Program, Alterna has partnered with some of the largest providers of prepaid debit card services as well as trusted employers, retailers, associations, non-profits and religious/community organizations such as Catholic Dioceses and Catholic Charities that are currently servicing these individuals in many important areas of their family’s and individual lives

Alterna Program

The Alterna Visa Prepaid Card program provides financial freedom and security for U.S. immigrants who are either unbanked or under-banked, as well as anyone looking for a smart way to manage money. The Alterna Card works just like any bank-issued debit card, which can be loaded with cash, check, or direct deposit,3 without ever having to worry about overdraft fees or the risk of going into debt.4 No Social Security Number is required for Non-U.S. Citizens.1,2 A government-issued photo ID from their country of origin is required. A Social Security Number is required for U.S. Citizens. There is no credit check1 required for enrollment.

The Alterna Family Card2 allows the Alterna primary cardholder to obtain up to three Family Cards and no ID is needed from the family member(s).5 The Alterna primary cardholder can share money in real time via card-to-card money share with an Alterna Family cardholder or to another Alterna cardholder. Share up to $500 per reload for a $0.99 fee. Share up to $3,000 per month.

For more information, and to view and print our brochure on how to use the Alterna Cards and our Cardholder Fees, click on the below name of the document.

Alterna Visa Prepaid Card Information Brochure

Alterna Visa Prepaid Card Family Card Information Brochure

Alterna Cardholder Fees

1 Subject to ID Verification. Important information for opening a Card account: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who opens a Card account. What this means for you: When you open a Card account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.
2 Available March 2017.
3 Fee may apply. See the full Terms and Conditions for more details.
4 This is not a credit card. You are only able to spend up to the amount of funds that have been loaded on the card.
5 Only name and address required for Family Cards