Making Purchases

When using your Alterna® Mastercard® Prepaid Card and PIN

For additional information regarding making purchases with your Alterna Card visit our Frequently Asked Questions.
1 This optional offer is not a MetaBank, nor Mastercard, product or service, nor does MetaBank, nor Mastercard, endorse this offer.
2 Available March 2017.

3 While this feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Card. See the full Terms and Conditions for more details.
4 Third-Party fees, standard text messaging fees, and/or data rate fees may apply.
5 See link for a list of prohibited countries.
6 See store for retailer restrictions.


You are leaving the Prepaid Product Information Section. MetaBank and Visa do not endorse or guarantee the products, information, or recommendations provided in linked sites. MetaBank Privacy Polices do not apply to linked websites, and the privacy disclosures on the linked site should be consulted for further information. MetaBank and Visa are not liable for any failure of products or services advertised on the third party sites.


1. Visa’s Zero Liability Policy covers U.S.-issued cards and does not apply to certain commercial card transactions, any transactions not processed by Visa, or to anonymous prepaid cards (until such time as the identity of the cardholder has been registered with us). You must notify your financial institution immediately of any unauthorized use. For specific restrictions, limitations and other details, please consult your issuer.
2. To minimize losses, Cardholder must notify Customer Service promptly of any loss of the card or compromise of the Card Account. Other terms apply. See the Terms and Conditions for details.

How to Apply for Referral Cards

How to Enroll for the Referral Cards

You must have an Alterna Card to enroll for your Referral Cards

  1. If you already have an Alterna Card CLICK HERE to login to your account online and follow the instructions on how to enroll for your Referral Card(s)
  2. If you do not already have an Alterna card CLICK HERE to enroll for your Alterna Card and you will then be prompted to enroll for your Referral Card(s)