Swipe your card through a merchant terminal. You can choose either a “credit” or “debit” transaction. When making purchases at retail locations that are participating in Alterna Card’s Cash Back Rewards Program1, 2 you must choose “credit” instead of “debit” in order to qualify the purchase for Cash Back Rewards. If you choose debit, you will need to enter your PIN. You can also get cash back at participating retail locations at no additional charge,3 and use your card for online purchases.
We suggest that you go into the gas station and pay for your gas. If you pay at the pump, it is recommended that you select “debit” as your payment method. Selecting “credit” will result in a hold being placed on your funds of up to $175 for as long as 5 business days. Paying the cashier directly and selecting “debit” is the surest way to avoid any unwanted hold being placed on your funds.
You can use your Alterna Mastercard Prepaid Card to reserve and pay for hotel rooms, both online and at the front desk. Using your card at a hotel will result in a hold being placed on your funds, and the amount of the hold will vary depending on the hotel you choose. If you are planning to use your card to book a hotel room, be sure to have sufficient funds to cover any potential hold. Holds are usually released within 5 business days. Some rental car agencies will accept your Alterna Mastercard Prepaid Card to reserve and rent a vehicle. However, a substantial hold will be required on your available funds so you must be sure to have a sufficient balance to cover any hold. It is recommended that you inquire with the rental car agency about their debit card acceptance and hold policies before reserving a car.
Simply swipe your card through the merchant terminal—you may choose either “credit’ or “debit”. You can use your card worldwide,4 wherever Mastercard Debit is accepted, to make purchases at retailers, or use it for online purchases and for paying bills. When making purchases at certain retailers you can get up to $60 in cash back per transaction, 20 times per month.5 There is no fee3 for cash withdrawals at retailers.
For additional information regarding making purchases with your Alterna Card visit our Frequently Asked Questions.
1 This optional offer is not a MetaBank, nor Mastercard, product or service, nor does MetaBank, nor Mastercard, endorse this offer.
2 Available March 2017.
3 While this feature is available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Card. See the full Terms and Conditions for more details.
4 Third-Party fees, standard text messaging fees, and/or data rate fees may apply.
5 See link for a list of prohibited countries.
6 See store for retailer restrictions.