Retail Program

Retail Program

Alterna has partnered with associations, non profits, religious/community organizations, and merchants who serve the Latino immigrant community in the United States.


If one of our Partners promoted the Alterna Visa® Prepaid Card to you, you should have received from them, via e-mail, the link to use to enroll for your card. If you did not, request the link from them and proceed with the enrollment of your card using that link

The Prepaid Visa Debit Card Designed for Everyone1, 5

    • Everyone Accepted
    • No Upfront Costs – One-Time Activation Fee Deducted from Your Account at the Time of the First Load
    • No Monthly/Annual Fees with Monthly Load Amount Equal to or Greater than $1,000
    • Share Money in Real Time, Card-To-Card, with Any Other Alterna Card ($0.99 fee for up to $500)
    • No Social Security Number Required for Non-US Citizens (Government-Issued Photo ID Required from Your Country of Origin)1, 2
    • Purchase up to Three Family Cards 2– No ID required for Family Members6
    • International Calling Feature 4 (available March 2017)
    • Prepaid Cell Phone Top-Ups3, 4 – Can Top Up Cell Phones Internationally as Well
    • Online Bill Pay3
    • Cash Back Rewards Program1, 7
    • Rainy Day Reserve
    • Alternative Financial and Value Added Services 3 (available October 2017)

For additional information on How the Card Works click here

1 Subject to ID verification.The USA PATRIOT Act is a Federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. You will be asked to provide your name, address, date of birth, and other Important information for opening a Card account: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who opens a Card account. What this means for you: When you open a Card account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.
2 Available March 2017.
3 This optional service is not a MetaBank or Visa product or service, nor does MetaBank or Visa endorse this offer.
4 Third-Party fees, standard text messaging fees, and/or data rate fees may apply.
5 For more information, please see the full Terms and Conditions .
6 Only name and address required for Family Cards.