To withdraw cash from an ATM, please follow the instructions below:
Alterna will charge a $2.00 fee in addition to the ATM operator’s fee. If the ATM withdrawal is international, Alterna will charge a $3.50 fee (plus a 3% International Transaction Fee). You can withdraw up to $400 for a single withdrawal and up to $500 in a 24-hour period. You will have one ATM withdrawal per month with no Alterna fee and two per month with no Alterna fee for Alterna Select Cards (the ATM operator’s fees will still apply).
When Receiving Cash Back Over-the-Counter at a Bank1
You can also withdraw up to $2,500 per day over-the-counter at a bank. Alterna does not charge a fee, but the bank from where you are making the withdrawal may apply a fee.
When Receiving Cash Back at Retailers
When making purchases at retailers that offer cash back, you can get up to $60 in cash back per transaction 20 times per month2 . There is no fee for cash back at retailers.
1 Third-Party fees, standard text messaging fees, and/or data rate fees may apply.
2 See store for retailer restrictions.