Fill out the required information on the Western Union “Prepaid Services” form, or call on their in-store phone. You can reload up to $1,000 per day, $3,500 per week, and $5,000 per month – 4 loads per day, 7 loads per week, and 20 loads per month. A reload fee up to $4.95 applies.To find a reload location near you log in to your Alterna online account.
At any participating Green Dot reload location, simply present your card to a cashier and the amount of cash you wish to load. You can reload up to $1,000 per day, $3,500 per week, and $5,000 per month – 4 loads per day, 7 loads per week, and 20 loads per month. A reload fee up to $4.95 applies.To find a reload location near you log in to your Alterna online account.
|Maximum Cash ReLoads per Day||- $1,000|
|Maximum Cash ReLoads per Month||- $9,500|
|Maximum Direct Deposit per Day||- $5,000|
|Maximum Direct Deposit per Month||- $9,500|
|Total Monthly Reloads
(cash plus Direct Deposit/ACH)
You can cash your check up to $1,000, for a maximum fee of $3, at a participating Walmart and have the cash directly loaded into your Alterna Card. You can do this at any checkout lane (must be a preprinted check like a payroll or government check). Maximum of 4 loads per month. An additional load fee will apply. Funds will be available in real time1.
Important: These services are not available in all states or stores. Log in to your Alterna Card account to find a location near you. Reloads cannot exceed card limits. Always keep your receipt – your receipt is proof of our reload.
Go to your bank online account and transfer funds from a checking or savings account to your card account for $1.75.You will need to obtain your Alterna routing number and account number found in your Alterna online account, or by calling customer service at 1-855-2-ALTERNA. Funds will be available within three business days. Maximum of $500 per load; $1,000 per day and $3,000 per month.
1. Receipt of funds is contingent upon connectivity and an approved Card issued by the recipient's bank.