Where To Load

Reload Your Personalized Alterna Visa®Prepaid Card

Reload with Cash

You can reload cash on your card at any participating Western Union Reload®, Green Dot Reload @ the Register™ or Visa ReadyLink location. Bring your card and the cash you want to load to any location– it’s easy and convenient! In most cases, funds are available in real time. Give the cashier the amount that you want to reload plus a reload fee. Card balance and reload limits apply. Always keep your receipt.


(Available January 2017)

Fill out the required information on the Western Union “Prepaid Services” form, or call on their in-store phone. You can reload up to $1,000 per day, $3,500 per week, and $5,000 per month – 4 loads per day, 7 loads per week, and 20 loads per month. A reload fee up to $4.95 applies.To find a reload location near you log in to your Alterna online account.

At any participating Green Dot reload location, simply present your card to a cashier and the amount of cash you wish to load. You can reload up to $1,000 per day, $3,500 per week, and $5,000 per month – 4 loads per day, 7 loads per week, and 20 loads per month. A reload fee up to $4.95 applies.To find a reload location near you log in to your Alterna online account.

At any participating Visa Ready Link reload location, simply present your card to a cashier and the amount of cash you wish to load. You can reload up to $990 per day and $9,950 per month – 7 loads per week and 20 loads per month. A reload fee up to $3.95 applies. To find a reload location near you log in to your Alterna online account.

Maximum Load $10,000

Total Monthly Reloads ( cash plus checks and ACH) $10,000

Reload with Checks

If you have a Social Security Number,2 you can download the Ingo Money™ app on Google Play (Android) and iPhone App Store.3 This App allows loading of checks up to $5,0004 into the card account via taking a picture of the check with your mobile phone. Choose to access your money in minutes for a 1% or 4% fee, depending on check type, with a minimum fee of $5 per transaction, or in 10 days for no fee. Reload your card account with up to 6 checks per month. For more information and instructions for how to use the Mobile Check Load login to your Alterna Card account.

WalMart Check Cashing

 

You can cash your check up to $1,000, for a maximum fee of $3, at a participating Walmart and have the cash directly loaded into your Alterna Card. You can do this at any checkout lane (must be a preprinted check like a payroll or government check). Maximum of 4 loads per month. An additional load fee will apply. Funds will be available in real time.

 

Important: These services are not available in all states or stores. Log in to your Alterna Card account to find a location near you. Reloads cannot exceed card limits. Always keep your receipt – your receipt is proof of our reload.

Checking or Savings Account to Alterna Card (available October 2017)

 

Go to your Alterna online account and transfer funds from a checking or savings account to your card account for $1.99.You will need to obtain your Alterna routing number and account number found in your Alterna online account, or by calling customer service at 1-855-2-ALTERNA. Funds will be available within three business days. Maximum of $500 per load; $1,000 per day and $3,000 per month.

Maximum Card Balance $10,000

Total Monthly Reloads ( cash plus checks and ACH) $10,000

Reload Your Family Card1

 

The Family Card can only be loaded by sharing money from your primary card to the Family Card. Log into your account at www.alternacard.com, or call the customer service number on the back of your Alterna Visa Prepaid Card and follow the instructions for sharing money from card-to-card. Once you have moved money to the family card, the funds are available for withdrawal at any ATM that displays the Visa logo, or to make purchases and pay bills wherever Visa debit cards are accepted.

 

For more information on reloading with Cash or Checks, visit our Frequently Asked Questions

1 Available March 2017.
2 Subject to ID verification. The USA PATRIOT Act is a Federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. You will be asked to provide your name, address, date of birth, and other Important information for opening a Card account: To help the federal government fight the funding of terrorism and money laundering activities, the USA PATRIOT Act requires all financial institutions and their third parties to obtain, verify, and record information that identifies each person who opens a Card account. What this means for you: When you open a Card account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents.
3 Third-Party fees, standard text messaging fees, and/or data rate fees may apply.
4 There may be additional transaction, daily, monthly and other loading limits that are imposed by your Card program.
5 Other restrictions may apply. Please see the full Terms and Conditions for details.
6 App Store is a service mark of Apple Inc. Google Play is a trademark of Google Inc.©2016 Green Dot Corporation. Green Dot is a registered trademark of Green Dot Corporation.The Rapid Reload logo is a trademark owned by Wal-Mart Stores, Inc.
7 The Ingo Money service is provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy. Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card or account. Unapproved checks will not be funded to your card or account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. See your Cardholder or Account Agreement for details.