Where To Load

Reload Your Personalized Alterna® Prepaid Mastercard®

Reload with Cash

You can reload cash on your card at any participating Western Union Reload® or Green Dot Reload @ the Register™ location. Bring your card and the cash you want to load to any location– it’s easy and convenient! In most cases, funds are available in real time1. Give the cashier the amount that you want to reload plus a reload fee. Card balance and reload limits apply. Always keep your receipt.

Fill out the required information on the Western Union “Prepaid Services” form, or call on their in-store phone. You can reload up to $1,000 per day, $3,500 per week, and $5,000 per month – 4 loads per day, 7 loads per week, and 20 loads per month. A reload fee up to $4.95 applies.To find a reload location near you log in to your Alterna online account.

At any participating Green Dot reload location, simply present your card to a cashier and the amount of cash you wish to load. You can reload up to $1,000 per day, $3,500 per week, and $5,000 per month – 4 loads per day, 7 loads per week, and 20 loads per month. A reload fee up to $4.95 applies.To find a reload location near you log in to your Alterna online account.

OVER 150,000 RELOAD LOCATIONS
Enter an address or zip code and click the “Find Locations” button

Enter an address or zip code and click the find locations button.
Maximum Cash ReLoads per Day - $1,000
Maximum Cash ReLoads per Month - $9,500
Maximum Direct Deposit per Day - $5,000
Maximum Direct Deposit per Month - $9,500
Total Monthly Reloads
(cash plus Direct Deposit/ACH)
- $9,500

WalMart Check Cashing

 

You can cash your check up to $1,000, for a maximum fee of $3, at a participating Walmart and have the cash directly loaded into your Alterna Card. You can do this at any checkout lane (must be a preprinted check like a payroll or government check). Maximum of 4 loads per month. An additional load fee will apply. Funds will be available in real time1.

 

Important: These services are not available in all states or stores. Log in to your Alterna Card account to find a location near you. Reloads cannot exceed card limits. Always keep your receipt – your receipt is proof of our reload.

Checking or Savings Account to Alterna Card

 

Go to your bank online account and transfer funds from a checking or savings account to your card account for $1.75.You will need to obtain your Alterna routing number and account number found in your Alterna online account, or by calling customer service at 1-855-2-ALTERNA. Funds will be available within three business days. Maximum of $500 per load; $1,000 per day and $3,000 per month.

1. Receipt of funds is contingent upon connectivity and an approved Card issued by the recipient's bank.

Caution

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Details

1. Visa’s Zero Liability Policy covers U.S.-issued cards and does not apply to certain commercial card transactions, any transactions not processed by Visa, or to anonymous prepaid cards (until such time as the identity of the cardholder has been registered with us). You must notify your financial institution immediately of any unauthorized use. For specific restrictions, limitations and other details, please consult your issuer.
2. To minimize losses, Cardholder must notify Customer Service promptly of any loss of the card or compromise of the Card Account. Other terms apply. See the Terms and Conditions for details.

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How to Apply for Referral Cards

How to Enroll for the Referral Cards

You must have an Alterna Card to enroll for your Referral Cards

  1. If you already have an Alterna Card CLICK HERE to login to your account online and follow the instructions on how to enroll for your Referral Card(s)
  2. If you do not already have an Alterna card CLICK HERE to enroll for your Alterna Card and you will then be prompted to enroll for your Referral Card(s)
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